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Thursday, June 21, 2007

DID YOU KNOW???

Can you imagine that WATANIYA serves her customers only with 3 in a shift in the customer care department? The fact that many had quit and new staffs have been hired who are managing the various phone calls with various personalities without training.

Could this be a disgrace to the company? It is very much swept under the carpet where no one wants to believe their ineffectiveness. This is where they should loose their job. Actually the hot chair must be responsible for not delivering a perfect satisfaction to the customers.

The company never points out who is responsible for it. It is always the staffs who work day and night hard to earn their small money to raise their family. The company never appreciates this.

He who sees the company on their hands cannot deliver much good for the company. They always find a way to sit on the hot chair dominant and order others to follow his instructions where if something goes wrong, he is always innocent.

Wataniya never sees its future in the Maldives. Well someone really is responsible for it.

4 comments:

Anonymous said...

Dear Ruchir, Y dont u sit and be responsible for answering the phone calls urself?
i hope its a way of earning more money... kekekekekekekek
one day when a customer calls and the answer wud be "WE ARE SORRY, THERE ARE NO CUSTOMER CARE REPS TO ATTEND THIS CALL" AAAHAAHAAHAAHAAHA.
grow up man, flirting with mahthooma doesnt settle things.

Anonymous said...

mahthooma boavaa ruchiru

Anonymous said...

Mahthoomaa is is not the right person to be in that job..she is like her boy friend

Anonymous said...

aah magey company ga thi bunaa manje aku massakaiyy kurikamuga viyas.. ruchir angaa gothun eyna aee buri ah jahan dhey lhaa yeh.. *cough* *coug* *cough in the arab way*